Case Study
The Client - One of the big four accounting firms, has been in business since the early 1900's and continues to thrive throughout the business world.
The Challenge - The firm sought TeleBright's assistance in 2003 for their requirements to control the purchases of wireless devices and plans for the business. Smaller firms can simply make a bulk purchase at one time and replace the phones every year. However, if you a firm of 114,000 located across the globe, it becomes a little more difficult. The company wanted to insure that purchases were being made with the advantage of all corporate discounts and that only approved phones were being obtained by the staff.
The Solution - TeleBright created a customized web portal which provides all the contractually-discounted and approved devices and plans.
- A web portal that is linked from the intranet with corporate branding.
- A corporate policy built into the system for every purchase.
- Reports that provide a complete review of the total assets.
- Plus, informational updates, maintenance and customer support services.
The Result - Any staff member can easily find, compare and purchase approved devices and plans with out delay. This end-to-end solution allows the company to have better control of their wireless budget and maintain a self serving program. The successful system continues to be supported by TeleBright after 4 years.
The Next Generation -
ManageRight® Wireless portal is the full lifecycle management system which includes PlanGuard™ patented technology that provides automated notifications.
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