Can Technology Help Me Optimize My Telecom Expense?

Yes!

The challenge in optimizing your telecom expense is in understanding the value these services create for your organization. Best cost can be achieved through better procurement, quick identification, recovery of billing errors, and tracking the assets to distinguish necessity from waste.

ManageRight addresses the three core business processes associated with telecom management: (1) Inventory and Asset Management (including Orders & Tickets); (2) Invoice/Billing Reconciliation and Processing; and (3) Company-Wide hierarchical Reporting. And it doesn't stop there.

ManageRight was crafted by telecom management experts and is designed to automate and integrate processes across departments. Specifically, we link the efforts of your IT and Telecom departments to your Finance and Accounting departments, allowing the two very distinct groups to effortlessly share information and work together to become a high-performance TEAM.

ManageRight will empower your teams with the tools they need to eliminate waste, reduce-cost, and manage the execution of business processes effectively. Click on each component of the ManageRight Solution to Learn More.

ASSET LIBRARY: Procurement, Inventory History, and Contract
INVOICE X-RAY: Invoicing, Auditing, & Billing
REPORTS: Reporting, Financial Analysis, Forecasting and Budgeting
Workflow Management
Single Database

ASSET LIBRARY: Procurement, Inventory History, and Contract Management

Our ASSET LIBRARY brings order to your telecom infrastructure data and makes it instantaneously available – to anyone, anywhere, around the globe. The ManageRight“single-database” foundation serves as a comprehensive catalog of your voice, data and wireless assets and contains detailed procurement support, ticket history, and vendor contract information. ASSET LIBRARY interacts with other components of ManageRight to track, analyze, and proactively send out reports and updates as organizational changes occur.

ASSET LIBRARY is a comprehensive database available for equipment and asset inventory procurement and management, collecting information such as:

Vendors & Responsibilities > Contract Term & Renewal Policies
Locations & Cost Allocations > Contracted Rates Information
Services, Procurement & Orders > Installation Fees
Circuit Details & Ticket History > Monthly Recurring Charges
Equipment Details & Ticket History > Shared Services
Contact Information & Policies > Service Level Agreements

Key Benefits

Centrally store and effectively share your infrastructure information across your organization.
Access or update information in real-time, ensuring accuracy, and data integrity while enhancing your ability to make timely and informed decisions.
Validate charges, eliminate unused circuits, and accurately allocate costs to appropriate cost centers through customizable reports and alerts.

INVOICE X-RAY: Invoicing, Auditing, & Billing

INVOICE X-RAY is a catalyst for cost reduction. Using the inventory and contract information held in ASSET Library, INVOICE X-RAY performs real-time audits on new invoices as they are entered into the system. Circuit existence, contracted rates, partial billing periods, as well as recurring and non-recurring charges are all verified, and any deviations or billing errors are identified and color-coded. This intuitive color-coding system prompts reviewers toward a proper course of action and highlights any dispute management issues throughout resolution. Additionally, INVOICE X-RAY utilizes an intelligent ticketing system and automated messaging to keep all relevant parties informed. With INVOICE X-RAY reviewers can effortlessly approve, dispute, correct, and pay bills on time.

Key Benefits

Immediately identifies questionable line items improving efficiency of bill review.
Ensures billing error resolution through intuitive ticket tracking and automated messaging.
Maintains inventory accuracy through monthly payment verifications.

Learn more about INVOICE X-RAY.

REPORTS: Reporting, Financial Analysis, Forecasting and Budgeting

REPORTS provide a dashboard view of your company-wide assets and expenses with “Drill-down” capabilities. This robust functionality allows you to analyze hierarchical data from an enterprise-wide perspective with the added flexibility of “My Reports”. With “My Reports” users can use advanced filtering capabilities to create and save custom reports that meet their unique information needs. Reports may be printed or exported in common file formats, such as MS Excel.

Trending reports examine expenses over a specific period of time. You have the power to review and analyze trends, forecast expenses, and make informed decisions. Reports are enriched with visual representations of the data, helping to consolidate complex data statements into easy-to-understand graphs and charts. These enhanced visual capabilities enable users to convey the Big Picture as well as the supporting detail.

Using REPORT, Executives can plan and accurately forecast organizational telecom expense. Budgets can be formed and tracked at all hierarchical levels and can be summarized in a variety of ways including by budget category, type of service or product, vendors, or location. Additionally, with REPORT, actual expenses can be compared to the budget plan as well as the previous year’s expense history. Executives can set budget deviation thresholds towards implementing a "management by exception" business practices.

Key Benefits

Utilize templates to quickly generate standard reports.
Investigate cost components through advanced filtering and drill-down capabilities.
Accurately project year-end figures for organizational units at all budget category levels with Linear trending.

Workflow Automation

ManageRight alleviates the administrative burden associated with Telecom management and our tightly integrated system enables so much more. Companies can automate entire processes. Our customizable workflow automation tools enable users to implement industry best-practices business rules, and the system intuitive addresses many administrative tasks automatically.

Instantly update entire system whenever changes occur, ensuring accurate Inventory for information and Audit purposes
Auto-generate all documentation and communication and deliver them electronically to both the user and vendor community, including approvals for orders and invoices and contract renewals
Instantly notify key personnel of critical status information
Electronically report and track service outages and other system or user events
Automatic task routing and notification ensure that all disputes are tracked and monitored through settlement
Document and file version management provide detailed audit trails
Audit SLA's on a monthly basis and automatically tabulate credit requests and hold them against invoices
Consistently manage financial data and internal controls through system-inherent process enforcement and feel confident that you are Sarbanes-Oxley Compliant.

Single Database

Our Single Database solution provides a foundation for our ManageRight solution and is designed to store and connect all of your organizational telecom data, down to the smallest detail. Cross-departmental users are able to update and access information in order to make decisions, and can feel confident that the data they are viewing is accurate. Additionally, our single-database solution provides a customized user-interface for each of your designated user-types via controlled access technology - giving different users access to different information as it relates to their job.