Audits & Optimization

We typically save you 20-35% of your bills with our audit & optimization services that come through as refunds or credits.

Technology advancements make your current infrastructure obsolete. Technology optimization results in a better level of service for your users at a lower cost.

We can help you upgrade your infrastructure to achieve a leaner cost-of-ownership and better service performance for your end-users.

Procurement Services

Telecom and Utility services are priced in a market that changes rapidly.

Our multi-client knowledge base of market prices and benchmarks brings savings for you through smarter procurement.

We can research the vendors and services for you as well as conduct a procurement process for you.

Robotic Process Automation

Adoption of RPA technology, that displaces “mindless” labor, has accelerated in 2019-20.

We can program the bots (“digital workers”) for you per your process specifications.

We can also operate them, as a service, and deliver results in your environment.

Typical back-office RPA applications are: document downloads & insertions, data collections, Swivel Chair data entry, and submission of forms.

Utility Regulatory Compliance

Government entities have newly enacted laws that require companies to publish their GreenHouse Gas emissions as well as Energy Efficiency Benchmarking.

We upload your invoices’ usage data into EPA Energystar system to obtain customized benchmarking results each month.

We can deliver these reports for your compliance with these regulations.

We efficiently collect utility bills for your locations from their service providers.

We verify compliance with the contract with you and report any discrepancies.

We process bill payments to your vendors on your behalf.

Line Testing

We can help you detect and disconnect any unused phone lines with our LineTests tool

Create an inventory of lines

Dial all lines and detect call outcomes. We even record completed calls to verify the user.

Re-dial lines showing inconclusive call outcomes

Help decide which lines to disconnect

This services has saved thousands of dollars every months for our clients very quickly.

Tele-Health Audits

Acceptance of Tele-Health by patients, caregivers, and the payers after COVID-19 creates a need for auditing the new service delivery option.

For the Payers (corporations, insurance, and government agencies) we can validate the EMR and coverage.

For the Providers, we can ensure that the right codes were applied and that the EMR is verified.

IT Efficiency

Assets Inventory & Utilization Rates

Obsolescence Analysis & Upgrade Strategy

Network Analysis: Benchmarks & Savings

AI-based Software Solutions

FCC RHC Process

Complete support to achieve USAC Funding Support for eligible Rural Health Care locations.

Consortia Opportunities Assessments

RFP Administration and FCC Forms submissions

Achievement and sustenance of USAC support.